Resume
Experience
Jan 2019 - May 2021
Technical Support Intern
Soven Developer
Remote
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Resolved issues related to windows, network connectivity, as well as problems associated with software and
hardware errors.
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Managed base-level IT support to consumer clients.
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Provided immediate IT-related assistance to the company’s customers and conducted troubleshooting measures.
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Monitored, diagnosed, and repaired all PC/Mac hardware and software issues.
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Utilized application software and operating systems to evaluate and diagnose unique and non-recurring
problems.
Dec 2020 - Dec 2020
Social Media Marketing Manager Intern
New Barrackpore Navachetna Welfare Society
Kolkata, India
This was 1 Week Internship.
Aided in raising funds for the organization. As a marketing manager, I promote the NGO by social media campaigns and handle funding campaigns for HIV&TB awareness, and increase new members joining by 10% in a week. I also received a Letter Of Recommendation as I had shown a great amount of responsibility and sincerity towards my work.
Feb 2019 - March 2019
Social Media Marketing Intern
The Bling Stores
Mumbai, India
I helped the company in increasing engagement on social media platforms by 17% in a month. I also received a Letter Of Recommendation as an excellent intern showcasing determined performance as well as timely submissions.
Education
2018-2022
California State University, Monterey Bay
BS Computer Science
Seaside, California, U.S.A
Graduated with a Bachelor's Degree in Computer Science. Interested in IT Support Engineer, Desktop support, Network Security, Technical Support, Frontend Development, and Web Development, and I am seeking exciting opportunities related to an IT Field.
2003- 2017
The Emerald Heights International School
High School
I was a student at The Emerald Heights International School, and I learned a lot of academic lessons along with making amazing connections with teachers and peers.
Indore,M.P, India
Professional skillset
Troubleshooting
Networking
Git/Github
Product Management
Languages
C++
Python
HTML
JavaScript